Refund Policy

Last updated: November 13, 2026

Shotmi has no trial version. So that you can still try it without risk, any purchase can be refunded within 14 days.

How to ask for a refund

Write to contact@shotmi.com within 14 days of your purchase, from the email address you bought with, or include your order number. You do not need to give a reason.

What happens next

• We confirm the refund by email, normally within 2 business days.
• The money is returned to the payment method you used, through our payment provider, Dodo Payments. Depending on your bank, it can take 5 to 10 business days to appear.
• The license key is deactivated, and Shotmi stops working on the Macs it was activated on.

After 14 days

Purchases older than 14 days are not refunded, except where the law gives you that right. If something is not working, write to us anyway; we would rather fix it.

Contact

contact@shotmi.com